Refund Policy

Effective Date: 02-Apr-2025

At FIRSTWAY TECH SOLUTIONS LLC, your satisfaction is our priority. We aim to provide top-quality content development services that meet your expectations. If for any reason you’re not satisfied with our work, we offer a 30-day refund policy under the terms outlined below.

1. Eligibility for Refund

You may request a refund within 30 days of your purchase under the following conditions:

1. The service was not delivered as agreed.
2. The content did not meet the expected quality standards, and you’ve provided specific feedback.
3. The project was cancelled before any work was started.

2. Non-Refundable Situations

Refunds will not be granted if:

1. The project has been completed or substantially worked on.
2. You have approved or used the content.
3. Refund is requested after 30 days of the original purchase date.
4. The dissatisfaction is due to lack of response or delay on your part.
5. The service includes custom or time-intensive work already delivered.

3. Revision Before Refund

We offer free revisions as part of your plan and will do our best to address your concerns before a refund is considered. Revisions must be requested within the 30-day window.

4. Refund Process

If a refund is approved:

1. It will be processed within 7–10 business days.
2. The refund will be returned via the original payment method.
3. You will receive a confirmation email once the refund is issued.

5. How to Request a Refund

To initiate a refund, contact us with the following:

1. Your Order ID
2. The reason for the request
3. Any relevant feedback or documentation

📧 Email: info@firstwaytechllc.shop
📞 Phone: (332) 265-2177

6. Policy Changes

We reserve the right to modify this policy at any time. Changes will be updated on this page with the revised effective date.

Thank you for trusting FIRSTWAY TECH SOLUTIONS LLC. We’re here to support you every step of the way.